Addendum:
Just figured out how to stop my Blackberry winking it me with its hungover red-eye every time I get an email.
Personal Time as we know it is about to get better...WOO HOO
The patent truth
12 years ago
When we buy stuff, more often than not our simple request is that it just works. And when things go wrong, it can prove a nightmare to get manufacturers to fix it. This Blog is about the good, the bad and the just plain ugly experiences of customer service, companies awareness of what people want and customer communications.
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